Operations Manager - YMCO

Guayaki

Guayaki

Operations
Posted on Jan 12, 2025

As an Operations Manager, you will be responsible for all distribution operations and total flow of goods through the distribution warehouse locations. Including overall safety, quality, and fleet operations. Drive operational excellence for receiving, shipping, and material handling responsibilities in all warehouse locations across California. In addition, you will implement operational excellence in safety and fleet operation, join us in driving the success and growth of Guayaki's distribution network in the California Region.

How you’ll help:

  • Responsible for the operational excellence management of all warehouse and fleet operations.
  • Create and implement production standards and action plans for the team to ensure productivity, quality, and accurate inventory.
  • Accountable for overall physical inventory and reconciliation of warehouses. Implement process for streamlined tracking of raw materials and finished goods.
  • Directs the proper selection, purchase, and utilization of Company assets to support the warehouse operations. Ensure partnership with other departments to implement equipment upgrades, replacement, and maintenance.
  • Input product orders and resolve variances reported by this software to ensure accurate inventory reporting.
  • Manage and ensure proper warehouse rotation of the product to execute FIFO (First-In, First Out) policy while meeting Customer Sales Representatives and customer needs.
  • Oversee the management of shipping and loading audits ensuring all required documentation is completed timely and accurately and that materials are handled and stored correctly to eliminate loss.
  • Maintain proper Equipment Inventory, Schedule, and Deliver to retailers in California.
  • Enhance the utilization of the current Warehouse Manager System and ensure proper data entry by team members across all warehouse locations.
  • Implement warehouse operations system improvements by analyzing process workflow, space requirements and equipment / product layout.
  • Develop efficiency ideas, cost reduction measures, and lead the implementation of changes within the warehouse operations in partnership with direct reports and non-exempt employees. Proactively identify problems and propose timely solutions in partnership with region managers of warehouse locations.
  • Develop / implement department metrics to adjust warehouse operational performance and standards.
  • Maintain and implement best in class physical condition of warehouses.
  • Complete route causes corrective actions for shipping and receiving, logistics, inventory, etc. complaints or issues to implement timely resolutions and prevent future occurrences.
  • Interact and maintain positive relationships with all levels of the organization.
  • Compliant to all safety rules and regulations, and all Company’s policies and procedures.
  • Conduct daily inventory of all product and check accuracy of count by utilizing Encompass, rectify variances at time of discovery, pending final approval by Regional Sales Manager/ Regional Vice President.
  • Manage fleet’s maintenance schedule to cost-effectively minimize disruption to product deliveries by coordinating preventive maintenance for all YMCO delivery vehicles.
  • Routinely inspect YMCO’s vehicles to examine cleanliness, damage, and/or wear and tear of the vehicle and arrange for non-routine repairs, as appropriate, with minimal disruption to operations.
  • Report all vehicle accidents and work with Fleet Coordinator to ensure the maintenance service provider and insurance carrier complete Repair and Financial Impact and Responsibilities.
  • Identify and communicate best practices to YMCO Leadership.

Here’s what you’ll provide:

  • Bachelor’s degree or a minimum of 2 to 5 years industry related experience
  • 2 to 4 years of experience in the Consumer Package Goods warehouse or inventory operations
  • Strong mathematical and logistic operations skills required
  • Strong computer skills in Microsoft Word, Power Point, and Excel
  • Demonstrated analytical and organizational skills
  • An understanding of computer ordering systems and other IT systems
  • Prior managerial experience required a minimum of 2 to 5 Years
  • Strong ability to measure and perform against internal expectations, industry standards, Warehouse Manager Systems equipment and safety-related programs
  • Ability to write reports, business correspondence, develop procedures and manage a Warehouse Manager System.
  • Strong verbal and written communication skills with the ability to communicate with all levels of the organization
  • Continuous improvement mindset & prior utilization of lean manufacturing tools a plus
  • Experience starting up and managing new locations.
  • Experience with Warehouse Management Systems (WMS).
  • Systems acumen (Encompass, VIP, SAP, Minitab, Excel, Access, etc.)
  • 3PL experience required
  • Prior managerial experience required a minimum of 2 to 5 Years
  • Strong ability to measure and perform against internal expectations, industry standards, Warehouse Manager systems equipment and safety related programs
  • Ability to write reports, business correspondence, develop procedures and manage the Warehouse Manager System.
  • Strong verbal and written communication skills with the ability to communicate with all levels of the organization
  • Continuous improvement mindset & prior utilization of lean manufacturing tools a plus
  • Experience starting up and managing new locations.
  • Experience with Warehouse Management Systems (WMS).
  • Systems acumen (Encompass, VIP, SAP, Minitab, Excel, Access, etc.).
  • Bilingual (English & Spanish) is preferred

Travel & Physical Requirements:

  • Travel is an integral part of this role and is expected to account for approximately 30% of the work-related activities.
  • Employee is regularly required to use hands to handle, or feel; reach with hands and arms; and talk or hear.
  • Employee frequently is required to walk and sit.
  • Employee is occasionally required to stand and stoop, kneel, crouch, or crawl.
  • Employee must regularly lift and/or move up to 25 pounds as needed.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Exposed to moving mechanical parts and outside weather conditions.
  • Noise level in the work environment is usually moderate.
  • Various vehicle and equipment operations.

#LI-DNI

What we offer:

The pay range for this role is an estimate based on a wide range of compensation factors; actual pay offered may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Sales commissions and/or variable pay plans are also offered depending on the position (ex: monthly, quarterly, annual bonuses). Additionally, we offer a competitive benefits package including top-tier benefits, comprehensive medical, dental, and vision plans, employee life and disability, mental health benefits, paid medical leave, paid company holidays, and paid time off, as well as opportunities for career growth and advancement within our team!

Target Annual Earnings Range (not including monthly incentive opportunity)
$69,000$90,000 USD

At Guayakí Yerba Mate, we're more than just a beverage company: we believe yerba mate culture allows us to "COME TO LIFE" together and is an invitation to personal, social, ecological and cultural regeneration. Market Driven Regeneration™ is Guayakí Yerba Mate’s business model that aspires to create a net positive impact in the world throughout our operations and supply web. It influences the ingredients we source and products we make, distribute, and sell in order to have a positive impact on people and the planet throughout our business.

As our team expands, we are looking for people to join us who are committed to this aspiration and believe a better world is possible. Our company culture is driven by collaboration, support and teamwork which allows us to grow together. We believe that learning from different perspectives and seeking shared solutions together is an opportunity to grow both individually and as an organization. As an international company rooted in yerba mate native to South America, our people come from different cultures and backgrounds that are welcomed and valued. We question the status quo and seek innovative solutions to help drive the global regenerative business movement. We invite individuals to join our team who embrace work as a collective and aspire to using business as a force for good.

More about who we are:

Yerba mate. We love it, we drink it, but what, exactly, is it? Guayakí Yerba Mate started in 1996 as a passion, guided by a purpose and transformed into a brand with the goal of bringing yerba mate to more people. Known to provide a smooth energy boost and improved focus, yerba mate comes from the naturally caffeinated leaves of a species of holly tree found deep in the Atlantic Rainforest of South America and naturally contains a combination of caffeine (also found in coffee), theobromine (also found in chocolate) and polyphenols (also found in green tea) offering a unique beverage experience.

Guayakí Yerba Mate offers a variety of options to meet energy and refreshment needs through a robust portfolio of ready to drink beverages and traditional loose-leaf products. Brewed with yerba mate and infused with real fruit juices and herbs, Guayaki Yerba Mate is proudly sourced with regenerative, organic and fair-trade certified ingredients.

To learn more about our impact, check out our Impact Report at: impactreport.guayaki.com

Guayakí Yerba Mate is an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, genetic information, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.