Join our fast-growing beauty brand as the Senior Director, Key Accounts (North America), a vital role in scaling OSEA’s presence and deepening relationships with top-tier retail partners. As the driving force behind corporate key retailers, you will work closely with the Chief Sales Officer to build strategies, meet revenue targets, and nurture partnerships with key retail accounts. We are looking for a strategic leader with a passion for sales, data, and fostering connections who will partner across departments to achieve shared goals.

The ideal candidate thrives in dynamic environments, has a proven track record in sales leadership and retailer partnerships, and is adept at managing high-value accounts with precision, planning and strategy. The ideal candidate will be an inspirational leader, a strategic thinker, have a deep passion for data and analysis, a proactive mindset for sales and growing a brand in the beauty industry. Our mission is to create effective, results-driven skincare that is safe for the planet and humankind.

Responsibilities:

Strategic Sales Leadership

• Oversee corporate account relationships, ensuring alignment with overall business objectives.
• Drive sales goals by developing tailored strategies for key accounts that align with company targets.
• Collaborate with marketing, operations, and analytics teams to align promotional efforts and account strategies with brand initiatives.

Account Management & Oversight

• Serve as the primary point of contact for top-tier North American Key Retailer accounts with a focus on building strong, long-lasting partnerships.
• Regularly meet with retail buyers and stakeholders to review performance, address challenges, and identify opportunities for growth.
• Track and monitor performance metrics for key accounts, proactively identifying areas for improvement and innovation.

Team Development & Process Optimization

• Manage and motivate sales support team members with a focus on enhancing efficiencies and streamlining processes to achieve departmental goals.
• Provide individualized coaching and mentorship to support professional growth and optimize contributions to the team.

Budget Oversight

• Own the corporate key accounts budget, ensuring resources are allocated efficiently to maximize return on investment.
• Partner with finance to maintain accurate forecasting, financial planning, and reporting.

Market Research & Reporting

• Continuously monitor market trends, competitor activities, and consumer behavior to identify new opportunities and mitigate risks.
• Provide regular updates to the manager and executive team on account performance, industry insights, and sales strategies.

Collaboration Across Teams

• Partner with the brand marketing team to develop and execute impactful promotional campaigns tailored to key accounts.
• Collaborate with operations to ensure seamless execution of inventory planning, shipping, and in-store experiences.
• Collaborate with Education to plan and execute on Field Events and Retailer initiatives.