Quality Partnership Manager

Poppi

Poppi

Sales & Business Development, Quality Assurance
Austin, TX, USA
Posted on Oct 10, 2024
ABOUT POPPI: Soda's back. Like, actually back. The twist? It's better for you this time (and no lie, it tastes better, too)! Join the team that's reclaiming soda one mouthwatering drop at a time. Refreshing and juicy without unnecessary sugar, it's time to love soda again!

OUR VALUES:

  • We keep it real: We keep our egos in check and our feedback honest so we can always stay real. You know, like our ingredients.
  • We are creators: We're disruptors who see and do things differently, which is why we changed the soda game forever.
  • We do it better, together: We're better when we do together. We have one shot to become the #1 soda, so we need to make it count (while taking care of each other along the way).

THE ROLE

poppi is seeking an experienced Quality Partnership Manager to join our dynamic team. This role requires a candidate with a technical background in food manufacturing quality and auditing with experience in both the plant and corporate environments. The ideal candidate will excel in developing and maintaining partnerships with co-manufacturing, 3PL providers, and supplier partners, ensuring exceptional product quality and regulatory compliance across the poppi network.

WHAT YOU WILL DO

  • Enforce compliance to product and process specifications at partner sites.
  • Lead the establishment and implementation of poppi Food Safety and Quality policies and requirements for co-manufacturing partners.
  • Conduct regular quality system audits, recommending improvements aligned with strategic business goals and ensuring poppi standards are executed at all times.
  • Frequent onsite review of production, sanitation, and program records.
  • Submit comprehensive audit reports within established timelines, ensuring accuracy and compliance to standard.
  • Support commercialization of new product innovations and product trials.
  • Oversee continuous improvement of product quality and plant quality systems through corrective and preventive action programs.
  • Coordinate and lead incident management and investigations for assigned partners both virtually and onsite as required; this includes incident-related data collection, interpretation and reporting of key information to stakeholders, and execution of the business decision regarding product disposition.
  • Support internal and external partners through traceability and mock recall exercises ensuring regulatory compliance and continuous improvement.
  • Develop, analyze, and report Key Performance Indicators (KPIs) related to product quality, safety, and partner performance.
  • Maintain positive relationships with co-manufacturing and supplier partners, promptly addressing inquiries and concerns.
  • Maintain thorough partner records.
  • Keep abreast of relevant regulations and standards.
  • Facilitate the resolution of customer complaints through effective corrective action processes between partners and poppi.
  • Collaborate on cross-departmental projects, taking a leadership role as necessary.
  • Establish professional rapport with colleagues at all levels, embodying poppi's culture and values

WHAT YOU BRING

  • Experience working in a high-growth environment where decisions are made swiftly, and priorities shift throughout the day.
  • Ability to travel up to 75%, including domestic and international travel.
  • Experience conducting internal and third-party audits.
  • Comprehensive understanding of regulatory requirements (FDA, CDPH, etc.) and industry standards (GMP, HACCP, SQF, etc.)
  • Ability to serve as a subject matter expert (SME) in processing, packaging, regulatory, or other relevant technical area.
  • Ability to foster and develop positive working relationships with co-manufacturing and supplier partners.
  • Attention to detail with strong organizational and time management skills.
  • Excellent oral and written communication skills; proficiency in writing technical documents such as SOPs, reports, and professional communications.
  • Ability to work effectively in a remote, home-office environment

YOUR BACKGROUND

  • 5+ years of experience in food manufacturing quality management, including time as a Quality manager in a food manufacturing facility, conducting internal and supplier audits.
  • Technical degree in food science, biology, agriculture, meat science, or related field.
  • Quality auditing training or certification through an accredited organization.
  • Proficiency in Microsoft Office Suite including, Excel, PowerPoint, Word, and Outlook.

ADDITIONAL REQUIREMENTS

  • Ability to travel 75% by plane and car to domestic or international sites.
  • Valid driver's license.
  • Some lifting and the movement of moderate loads require 50-pound lifting requirement.
  • Willingness to work outside of standard business hours, including evenings and weekends, based on business demands.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

COMPENSATION: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. For this role, the estimated base salary range is between $90,000 - $100,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

BENEFITS: poppi offers a comprehensive benefits package for full-time employees, including, but not limited to:

  • Bonus
  • Paid Time Off (3 weeks)
  • 10 Paid Company Holidays
  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account Plan
  • 401(k) Program
  • Paid Parental Leave
  • Life Insurance
  • Technology Allowance
  • Employee Assistance Program
  • Quarterly poppi Product Benefit

At poppi, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong. We welcome people of different backgrounds, experiences, abilities, and perspectives.

poppi is proud to be an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

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