Sr. Manager, Operations Business Management, Planning and Procurement

The Farmer's Dog

The Farmer's Dog

New York, NY, USA
Posted on Wednesday, July 3, 2024

Who We Are

The Farmer’s Dog is the fastest growing pet health service company in the US, and was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care – a fresh proposition in an industry riddled with manipulative and misleading marketing. We’re starting by radically improving the $100 billion pet food market, replacing bulk bags of highly-processed pellets with a personalized subscription service that sends healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Our ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic and forward-thinking culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered hundreds of millions of meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to our customers, health to their companions, and much-needed change to the way people feed and care for their pets.


Where You'll Come In

As the Senior Manager, Operations Business Management you'll be responsible for driving strategic decision-making by providing insights and analysis on data related to planning and procurement activities. This multifaceted role encompasses a range of responsibilities aimed at optimizing supply chain planning and procurement initiatives while supporting overall business objectives. This position requires a strategic thinker with strong leadership skills, excellent written & verbal communication, and a deep understanding of supply chain. We’re looking for a highly analytical, organized, and action-oriented individual to collaborate with cross-functional teams to ensure successful execution of strategic projects that align with the organization’s long term goals. You’ll have the opportunity to take the foundational understanding we have today to the next level, surfacing new ways of managing projects and making data driven decisions to optimize operational efficiency. This role reports to the Senior Director of Planning & Procurement.

How You'll Make An Impact

  • Own complex projects involving cross-functional stakeholders across the network, including ingredient changes, commercialization efforts, and optimization initiatives with a strong emphasis on planning and procurement.
  • Demonstrate strong influence management skills to lead commercialization and optimization efforts in partnership with Growth, FP&A, R&D, and Ops by documenting, communicating, and presenting supply chain scope, capabilities and goals.
  • Develop tools to ensure trial and launch readiness within planning procurement, adhering to a strict stage gate process and conducting post-launch reviews to measure success.
  • Assume a leading role in project prioritization activities relative to strategic company initiatives, including core growth, cost improvements, and new product development.
  • Create and deliver high-quality presentations with visually engaging and informative slides to communicate project progress, strategies, and outcomes to stakeholders.
  • Own multiple projects simultaneously, ensuring timely delivery, adherence to budget and quality standards, and demonstrating strong organizational and project management skills to drive initiatives from concept to completion.
  • Taking your deep understanding of Operational P&Ls, partner with FP&A to identify and act on opportunities for meaningful improvements to gross margin through strategic procurement initiatives.
  • Analyze datasets related to operational performance within the planning & procurement vertical, including but not limited to, capacity, productivity, efficiency, quality, and cost metrics. Interpret data trends, patterns, and outliers to uncover insights and opportunities for improvement.
  • Manage and drive business simplification efforts for Planning & Procurement.
  • Identify inefficiencies and bottlenecks in operational processes and partner with cross-functional teams to design, implement, and streamline process improvements.

We're Excited About You Because

  • 7+ years of experience in finance, project management, supply chain, or related roles, with a focus on direct-to-consumer operations.
  • BS degree in Finance, Supply Chain, or related fields
  • In-depth knowledge of Lean and Six Sigma methodologies and tools.
  • You have excellent analytics and presentation skills and a proven track record of translating data-driven insight into action and consumer-facing impact.
  • Proficiency in data analysis tools and techniques, such as SQL, Python, R, or advanced Excel.
  • You have clear, confident and persuasive verbal & written communication skills when working with a diverse group of cross-stakeholders
  • Ability to prioritize and manage multiple deliverables on various timelines
  • You are a strong problem-solver and take a proactive approach to overcoming operational challenges.
  • You are adaptable and resilient in a dynamic and rapidly evolving business environment.
  • You have proven experience in continuous improvement project management.

Office Guidelines

The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2 - 3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Our DEI Philosophy:

Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.

A Few of Our Best Benefits

  • Dog-friendly office in Greenwich Village
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • Company supported mental health benefits
  • 12 week paid parental leave
  • Competitive 401k plan with company match
  • Flexible PTO
  • Discounted fresh food for your pup
  • Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $130,000 - $150,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.