Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For

We have big ambitions, our mission is to give dog lovers true peace of mind by helping them do the best for their dogs – this will require us to completely reimagine how we care for our dogs and drive meaningful shifts in an industry that is desperate for change. We don’t believe this is possible by implementing “best practices” or operating how the rest of the industry operates.

That’s why we’re looking for a highly ambitious and principles-driven Director of Non-Profit, someone who is a dot-connector, executor, is highly intuitive and builds creative solutions. Reporting into our CEO, your job will be to lead the build out of a Non-Profit, which will serve the name of health and longevity of dogs. You’ll have the opportunity to create a non-profit arm in order to deliver on our customer promise to turn unconditional love into uncomplicated care.

What do we believe is important to achieve those goals? Where do we expect you to have an impact?

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

Where You’ll Come In

You will inspire groups with diverse skill sets to work together efficiently to change paradigms in pet health. One of the amazing things about not subscribing to the traditional and classic definitions of roles is that we expect you to have an active hand in shaping this role and what you’ll focus on. The below is meant to be an illustrative list of the kinds of initiatives you might work on, but it’s not meant to be comprehensive nor prescriptive.

How You'll Make An Impact

• Lead the discovery, development and launch of our Non-Profit that is aligned with our brand’s values and ethos
• Oversee the foundational structure of the Non-Profit
• Uplevel our Vet and customer decision making by creating a culture and developing a talented team that routinely makes excellent decisions on behalf of our customers and the business
• Meaningfully improve Vet education. Use every resource, touchpoint, and opportunity available to you and the Team to meaningfully improve our customers’ lives and build a healthy business that will stand the test of time.
• Closely collaborate with functions across our business with the goal of improving the experience for our dogs and customers
• Build a data-driven and high decision-quality culture, diving deep in our data (including talking to customers) and understanding insights that allow us to elevate the experience for our customers (dogs and their humans!), continuously reassessing needs and iterating to deliver value and make impactful decisions quickly
• Establish further trust in the Vet community by bringing visibility to the importance of improving nutrition
• Develop and manage any and all relevant third-party relationships and contracts that support our ambitious goals & mission!

We're Excited About You Because

There is no single background or set of experiences that we’re beholden to. Confident you could drive impact in the areas outlined above? Apply and let us know why. The below is the kind of backgrounds we’re most excited about currently.

• You have 10+ years of proven experience building and scaling a non-profit sector from 0 to 1
• You have 5+ years experience working with the government as a non-profit
• You are well versed and passionate about all things pet nutrition
• You have a strong track record of building high performing teams that do exceptional, accountable work, love to roll up your sleeves and dig into the details, but it’s also easy for you to pull up and look at the big picture
• You’re equally comfortable executing yourself and leading through a team all while building strong relationships with partners
• You have a highly analytical background with clear examples of opportunity identification and pattern matching. This could be experience in data analytics/insights and/or other entrepreneurial endeavors. You should be excited about using those skill sets to improve our operations.
• You are able to thrive in a fast-paced and ambiguous environment, are naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You have a personal passion for The Farmer Dog’s mission and core values
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are outstanding in both communication (written and verbal) and analytical skills.
• You love dogs.

Office Guidelines

The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2 - 3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Our Diversity, Equity, and Inclusion Philosophy:

Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.

A Few of Our Best Benefits

• Dog-friendly office in Greenwich Village
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $165,000 - $175,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.